Introducing the National Multiple Sclerosis Society into...

Introducing the National Multiple Sclerosis Society into Singapore The National Multiple Sclerosis Society is a non- profit organization that supports MS related research and provides programs for people with MS and their families. Multiple Sclerosis is an auto- immune disease. It is a chronic and often disabling disease that attacks the central nervous system. The mission statement of the National Multiple Sclerosis Society is to end the devastating effects of multiple sclerosis. The funds that are provided by the society are used in research, programs, and education. The Society helps to raise the awareness of Multiple Sclerosis around the world. (Reference 6) The Multiple Sclerosis Society is a worldwide organization that provides†¦show more content†¦Republic of Singapore Singapore was founded as a trading colony by the British in 1819 and became and independent country in 1965. Today Singapore is one of the world’s most prosperous countries. Singapore is located in Southeastern Asia. It is not a very large country and is compared in size as being â€Å" slightly more than 3.5 times the size of Washington D.C.†(Reference 1) The People and Culture The population of Singapore comes to 4,151,264 and consist of many different ethnic groups, such as, Chinese, Malay, India, along with other groups. Singapore has four Chinese 77% Malay 14% Indian 7.6% Other 1.4% Official languages-Chinese, Malay (the national language) Tamil, and English. Because of Singapore’s diverse ethnic groups the people of Singapore practice different religions, including, Buddhism (Chinese), Muslim (Malays), Christianity, Hindu, Taoists, and Confucianism. The people of Singapore celebrate their culture with festivals according to different religions. Singaporean culture is a mix of many different nationalities and though Singapore is increasingly developing its own identity many people still hold on to the customs of their ancestors. Singapore has also been considered the food capital of Asia offering a mix of Chinese,Show MoreRelatedThe National Multiple Sclerosis Society in Singapore1921 Words   |  8 PagesIntroduction: The National Multiple Sclerosis Society In Singapore The National Multiple Sclerosis Society is a non- profit organization that supports MS related research and provides programs for people with MS and their families. Multiple Sclerosis is an auto- immune disease. It is a chronic and often disabling disease that attacks the central nervous system. The mission statement of the National Multiple Sclerosis Society is to end the devastating effects of multiple sclerosis. The funds thatRead MoreDamodaran Book on Investment Valuation, 2nd Edition398423 Words   |  1594 PagesEquity Models Chapter 15: Firm Valuation: Cost of Capital and APV Approaches Chapter 16: Estimating Equity Value Per Share Chapter 17: Fundamental Principles of Relative Valuation Chapter 18: Earnings Multiples Chapter 19: Book Value Multiples Chapter 20: Revenue and Sector-Specific Multiples Chapter 21: Valuing Financial Service Firms Chapter 22: Valuing Firms with Negative Earnings Chapter 23: Valuing Young and Start-up Firms Chapter 24: Valuing Private Firms Chapter 25: Acquisitions and TakeoversRead MoreLeadership for Health and Social Care and Children65584 Words   |  263 Pages7) 222 Promote awareness of sensory loss (SS 5.2) Support the use of assistive technology (SS 5.3) Explore models of disability (SS 5.4) Support individuals with sensory loss with communication (SS 5.5) 226 228 231 233 Support individuals with multiple conditions and/or disabilities (SS 5.6) 236 Support children s speech, language and communication (EYMP5) 239 Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage (CYPOP 17) 243 ProvidingRead MoreGsk Annual Report 2010135604 Words   |  543 Pagesof world pharmaceutical market. (Source: IMS Health) 3 Leading presence in Consumer Healthcare global categories: OTC, Oral Care, Nutritionals. Financial statements P102–P191 GSK’s business model A balanced, synergistic business, with multiple growth drivers supporting a core pharmaceutical RD operation. Responsible business Malaria vaccine Potentially the ï ¬ rst malaria vaccine with phase III trials ongoing in 7 African countries. 300 million Commitment to supply 300m doses of Synï ¬â€šorixRead MoreStrategic Marketing Management337596 Words   |  1351 PagesLoughborough University and Colin Gilligan Professor of Marketing Sheffield Hallam University and Visiting Professor, Northumbria University AMSTERDAM †¢ BOSTON †¢ HEIDELBERG †¢ LONDON †¢ NEW YORK †¢ OXFORD PARIS †¢ SAN DIEGO †¢ SAN FRANCISCO †¢ SINGAPORE †¢ SYDNEY †¢ TOKYO Elsevier Butterworth-Heinemann Linacre House, Jordan Hill, Oxford OX2 8DP 200 Wheeler Road, Burlington, MA 01803 First published 1992 Second edition 1997 Reprinted 1998, 1999, 2001, 2003 Third edition 2005 Copyright  © 1992, 1997

A World Without Work By Derek Thompson - 1169 Words

As the future approaches, automation and technology are quickly evolving and diminishing the amount of jobs available for Americans. American work-life has evolved drastically over the years. Certain jobs are being replaced by drones and robots, leaving many Americans unemployed. It has caused a slight shift in how we work. However, the continuation of work is still alive. In the article â€Å"A World Without Work,† (2015) the author Derek Thompson expresses how people are losing their jobs. Nevertheless, they’re using their hobbies and talents to generate money. Someone might sell their poetry and written work when they have lost their job generating income while also fostering creativity. President Nixon’s â€Å"Address to The Nation on Labor†¦show more content†¦They maintain their productivity and civic spirit in a world changing due to technology and automation. Nixon prattles about American productivity and work ethic because the US was going th rough an economic recession. Nixon addresses the various concerns Americans have over the declining economy. He acknowledges the changes occurring to the labor force and economy. Both a â€Å"A World Without Work,† and â€Å"Chapter 10 Part, 1† of The Wealth of Nation screed on a world where technology and automation are exponentially increasing, the fundamental principles of labor and economy have not changed. In Thompsons â€Å"A World Without Work,† he mentions, â€Å"A constellation of Internet-enabled companies matches available workers with quick jobs, most prominently including Uber (for drivers), Seamless (for meal deliverers), Homejoy (for house cleaners), and Task Rabbit (for just about anyone else).† Labor and economy persists, people are still being employed, and in fact, they are using technology to further assist obtaining jobs. In â€Å"Chapter 10 Part, 1† of The Wealth of Nations the author Adam Smith argues the five principal circumstances as to why some jobs are paid more than others. â€Å"First, The wages of labour vary with the ease or hardship, the cleanliness or dirtiness, the honourableness or disho norableness of the employment† (Smith, 1904, Para. 5). Furthermore, this first principal Smith is stating a job s wage will depend on how unpleasantShow MoreRelatedA World Without Work By Derek Thompson1698 Words   |  7 Pagesunable to withstand powerful gusts, an argument without evidence is unable to fend off the attacks of logic. This is the case in Derek Thompson’s article, â€Å"A World without Work,† which was published in The Atlantic in July/August 2015. Challenging modern society’s view that the sole purposes of work are to earn money and boost self esteem, this article asserts that work also plays an important role in holding together a community. Therefore, Thompson argues, its removal would have many negative impactsRead MoreAnalysis Of The Article A World Without Work 1612 Words   |  7 Pagesbeings work. To work is to be engaged in physical or mental activity in order to achieve a purpose or result. (New Oxford American Dictionary) Thu s, some people work by holding full time jobs where they perform a task in order to get payed, while others exert their energy crafting or caring for others, and yet others devote themselves to learning. Because work is such an integral part of the American culture, it is hard to imagine life without it. However, this is exactly what Derek Thompson doesRead MoreAnalysis of Derek Thompson’s Essay, â€Å"How Headphones Changed the World818 Words   |  3 Pagesnecessity for many people in today’s society. Headphones allow a person to listen to music without disturbing others; therefore people are listening to music all day while they eat, sleep, or work. In Derek Thompson’s essay, â€Å"How Headphones Changed the World†, Thompson addresses the problem of why workers use headphones even if studies have shown that it interferes with their productivity levels. Thompson effectively uses precise language and organizes his essay in a way that shows a breakdown ofRead MoreThe Mental Health Consequences Of Unemployment1130 Words   |  5 Pageswith excess leisure time. A loss of work due to technological advances create a mass of sociological issues to society. In â€Å"The Mental Health Consequences of Unemployment† Rebbeca Rosen, senior editor of the Atlantic, reports that citizens who have been unemployed for six months or longer â€Å"...are more than three times as likely to be suffering from depression as those with jobs.† Another senior editor of the Atlantic s, Derek Thompson, claims â€Å"The paradox of work is that many people hate their jobsRead MoreCommunism Or Is It Better Than Capitalism? Essay1344 Words   |  6 Pagesproduction, distribution, and exchange should be regulated by the community as a whole. Is this the way a country should be governed or is it a recipe for disaster? Have these types of principles come to help us or is it just a noble idea that simple works on paper but not in real terms? Our right as humans that live on this earth, have to step up and decide if it should be stopped or pushed to victory. There are many respectable functions that come out of a socialist system. Nationalizing importantRead MoreOutsourcing, Or The Movement Of Internal Jobs1810 Words   |  8 PagesYoungstown, Ohio, discovered on September 19, 1977 when â€Å"the city lost 50,000 jobs and $1.3 billion in manufacturing wages† after work was outsourced to the conglomerate of Ling-Temco-Vought (Thompson 51). The effects of this outsourcing crisis were clearly seen by Derek Thompson, a senior editor at the Atlantic, who nearly 38 years after the fact, investigated a world without work within Youngstown. What he found was a town teeming with unrest, widespread depression, corruption, and a drain of economicRead MoreIndividuals Benefit From The Structure Of Work Such As1631 Words   |  7 PagesIndividuals benefit from the structure of work such as through social contact, collective purpose, status, and activity (Machin Creed, 2003). However, unemployed individuals lack those benefits and are more su sceptible to a decline in mental health, leading to a deprivation state and distress (Belle Bullock, 2009). Gregory C. Murphy and James A. Athanasou, professors of the Health Sciences and Educational department in the Latrobe University, Australia report that job loss is correlated to aRead MoreCollege And An Arts Degree1456 Words   |  6 Pagesproblem with artists because the most an artist will make is close to $50,000 a year. Excessive amounts of tuition can be very discouraging on the pursuit for a life you want to live. The amounts of debt people go through is completely out of this world. This next example is only an example to see what the extremes of debt would be like. According to Jason C. White who has a Ph.D in Arts management from Ohio State University has stated that in between the years on 2008 and 2012 the average studentRead MoreA Separation Of Social And Economic Classes1664 Words   |  7 PagesIn today’s world computers, machines, and other forms of te chnology have seemingly started to take over the workforce as society looks to constantly improve and speed up the progress in the working world. The 1950’s fictional novel, Player Piano, portrays a society directly revolved around the use of machines and computers in the workplace to essentially become a more progressive and efficient society. The constant development of technology in today’s world correlates to Vonnegut’s Player Piano whenRead MoreManagement Alternatives For Replacing Human Workforce Essay1511 Words   |  7 Pagesmasses. What can we as leaders be prepared to do to satiate the worried minds of the ones that depend on the existence of these positions? Would it be more detrimental or beneficial to society to reduce the human workforce and put so many bodies out of work? Does protecting the bottom line conflict with social responsibility? how management can incorporate a more utilitarian approach and stay in the game? Uta Batts Prof. Ray Walters Bus 137 0001 FA 16 November 2016 Management Alternatives to Replacing

OZ Supermarket Management

Question: Discuss about the Business Operations and Improving Customer Services OZ Supermarket . Answer: The OZ Supermarket retail market was opened recently. They are offering various types of product, such as family products, stationary products and non-perishable items (Turolla, 2016). They have tried to set up alternative methods for the customers to buy and purchase the products. The authorities at the supermarket have identified that it is very irritating and time consuming for the customers to stand in queues for billing procedure of their purchases at the supermarket. In addition to this the shopping process also becomes very complex and problematic. Hence, the supermarket has introduced this new method of billing system for their customers. This new method would make the customer happy and satisfied and would encourage them to opt for the supermarket more often. In the new procedure of the billing system the supermarket decided to abolish the system of making the payment via cash (Ngu Scott, 2015). They tried to opt for cashless procedures. In addition to this the supermarket has also tried to introduce the automatic billing system. The authorities have considered using the espouse Pay Wave Technology for the implementing the system they are intending to use for the billing purpose in the future. This system would allow the buyers to simply walk into the store grab their products and the billing would be done automatically. This new concept would change the idea of the billing system in the entire retail chain business in the world. In the process that is to be followed in the supermarket the shopper can simply walk into the market complex and take an item and simply put it in their trolley. Now, the trolley that are present in the supermarket have been equipped with the RFID or the Radio Frequency Identification system (Yang et al., 2014). The RFID does the labeling and tagging procedure of the products. For the labeling procedure of the items of the market a chip is used which is installed in the products. These chips would contain all the details of the products such as, the name of the product, the product id, the price of the product and the status of the product. In addition to this, a radio wire is placed with the tag of the products. The products can be traced with the help of the chips that is placed in them. In addition to this the chips that are fitted in the trolley can detect the chips that are installed in the products. Thus when an item is kept in the trolley the chip in the trolley detects the item and register it in the bill of the person that is buying the product (Wang et al. 2014). In this process the total bill is summed upped for the buyer as the buyer purchases more products. The total sum is deducted from the balance of the buyer when the buyer exits the shopping complex. In addition to this the details that are tracked by the chip are updated instantly in the company database. And also, if the customer do not require the item anymore, then they can place it back to the place they took it from and the details of the item would be removed from the account of the customer. In addition to this, the customer is provided with the PayWave card. As soon as the customer reaches the exit doors with the products the customer is billed for the products, and the bill is deducted from the balance of the customer. The system also has methods in the system to stop the people from illegal activities and prohibit them from stealing or procuring the items without paying the money (Amendola et al., 2014). The system has an alert system which goes off if the bill of the customer exceeds the balance of the customer. However the system has proper methods to tackle the situation. In case the customer does not have the proper amount of balance in the card with which he wants to buy a product, the customer can simply go to the front desk and refill the balance in the card. In addition to this if any customer does not have a Paywave card enrolled to his name, then he would be provided with a temporary card from the supermarket in which the customer can recharge it with cash and purchase the products of his needs. In case the customer has extra balance in his card it would kept I accounts and carried forward for his next visit. In addition to this the supermarket also has some policies for the parking system in the market (Ellickson, 2013). For aiding the financial side of the business, these policies have been adopted by the authorities. In the peak season the supermarket charges high rate of parking fee from the customers, while in the lean seasons the parking rates are lowered significantly. In addition to this the parking charges for the disabled and the handicapped are waived off. Recommendations Although the supermarket has some excellent operational tactics in place, but some recommendations are provided for the company. Enhanced Billing system: Firstly, in addition to the prepaid policy the super market has in place they can also have some credit policy in place for the Paywave card (Rothman Zimmer, 2013). It will allow the customers to purchase items even if do not have and a card or cash with them in the moment of emergency. This would allow the supermarket to credit them the balance and charge them later on when they refill the balance in their card. This would allow the supermarket to maintain proper business relationship with the customers and also enhance the perspective of their business. Staff satisfaction: Secondly, if the supermarket adopts these policies for implementing the operational changes in the business a large number of staffs would lose their jobs (Bornemann-Shephered, 2015). Hence, supermarket should look to assign the staffs in some different positions or activities in the Supermarket. This would increase the efficiency of the business of the supermarket and also keep the staffs satisfied. Monitoring: Thirdly, it should be seen that all the detection components are used are working properly and are to be kept under proper monitoring procedure (Crabtree, Zappala Tavner, 2014). This would maintain the efficiency of the business. The planned changes that are thought of are very apt and suitable for the supermarket. It has increased the ease of access for the customers of the supermarket. This is because no kind of business can survive in the market with only the financial efficiency, they also require the customer satisfaction that will increase the reputation of the company. The authorities of the supermarket had taken note of this fact and looked into the matter with great eagerness and developed a plan for improving the billing system of the supermarket. As a result of this the customers can easily come into the supermarket and complete their shopping very easily without the fear of standing in the long queues for the billing of the products that they had purchased. In addition to this the supermarket also can implement a feedback system in place where they would receive the feedback from the customers after the purchase. This system would help the supermarket to rectify the areas where the customers feel that, there are issues that they need to solve to make the system more efficient. The supermarket can take certain measures to implement this procedure: Product and Service rating System. In this the supermarket can take feedback from the customers about their product and the servicers (Ghobadian et al., 2016). In this system the customers should have an option about providing rating for the service they receive at the supermarket. In addition to this they should also have a product rating system in place so that they can provide the product rating after the use. The customers of the supermarket are to provide the service rating as soon as they exit the supermarket and provide the product rating only after they use the products. The system should calculate the overall ratings of any type of product and calculate and post the result so that they would be helpful for both the customers and the supermarket authorities. It would act as a guideline for both the customers and the experts in that audit with the product reports. Hence, it would increase the overall product efficiency for the supermarket. Online Portal for the customer feedback. The authorities should look and implement a customer feedback system for the supermarket where the customer can provide the ratings and the feedback regarding the services and the product of the supermarket (Tanpure, Shidankar Joshi, 2013). The portal should be online and active 24/7. In this portal the customers should also be able post queries and concern regarding the service and the products of the supermarket. This would help the customers to communicate with the supermarket officials more easily. And hence, a healthy communication relationship would be maintained in between the customers and the supermarket. This would be increasing the overall customer satisfaction towards the supermarket. Implementation of website for the company and provision of customer services in it. The company should implement a website in which the details of the company are provided for the customers to gain information from it (Cappel Huang, 2014). The information such as the operational activities of the supermarket, the list of working days or the days when the company would be closed. In addition to this the website would also be post the advertisement for the supermarket as of the products and the new facilities that the supermarket are providing. The advertisement about the products could be about the sale of the products or introduction of newer products into the supermarket. In addition this the time of the seasonal sales can also be notified to the customers. In order to perform this activities the customers would require to create an account of themselves in the website. The account would provide information about the customers on the website. There can various types of information such as, information about the PayWave card, which are the balance in the card, the validity of the card. In addition to this the customer should also be provided the details about the history of the purchases that they have made from the supermarket and also the details about the exchange of the products if they have made any. In addition to this the website of the supermarket should also have an of the customer service that would provide the customers to contact the customer care executives at moment of time clear out their doubts about any kind of the operations of the supermarket. As a result the overall reputation of the supermarket would be enhanced efficiently. Customer Support System within the Supermarket In addition to all the online services that customer are to be provided with, the customer support system inside the supermarket should also be implemented (Jaakkola Alexander, 2014). There should be implementation of customer service exclusive for the customers who purchase the products in addition to the existing customer services desk. These desk would have staffs who would help the customers with the products that they would like to exchange and also make the customers understand the exchange policies of the supermarket very aptly. The staffs would concerned with the exchange methods of the products. They should properly check the items and note the defects in the items and also the customer grievances that are related to the items. In addition to this they should see to it that the customers are provided with a replaced product of same specifications. In addition if any customer wants to return the products and would want of procure the price of the product, then the staffs sho uld also act to the situation. In this they should make the customers understand the product return policy of the supermarket aptly and perform the process of returning the product efficiently. In addition to this section of the supermarket should also contain a drop box system, in case a customer wants to provide reviews for the product and the services anonymously and do not want to reveal their identity. Hence, this would enhance the overall relationship with the customers for the supermarket. References Turolla, S. (2016). Spatial competition in the French supermarket industry.Annals of Economics and Statistics/Annales d'conomie et de Statistique, (121-122), 213-259. Yang, L., Chen, Y., Li, X. Y., Xiao, C., Li, M., Liu, Y. (2014, September). Tagoram: Real-time tracking of mobile RFID tags to high precision using COTS devices. InProceedings of the 20th annual international conference on Mobile computing and networking(pp. 237-248). ACM. Wang, L., Da Xu, L., Bi, Z., Xu, Y. (2014). Data cleaning for RFID and WSN integration.IEEE transactions on industrial informatics,10(1), 408-418. Amendola, S., Lodato, R., Manzari, S., Occhiuzzi, C., Marrocco, G. (2014). RFID technology for IoT-based personal healthcare in smart spaces.IEEE Internet of Things Journal,1(2), 144-152. Ellickson, P. B. (2013). Supermarkets as a natural oligopoly.Economic Inquiry,51(2), 1142-1154. Rothman, M. M., Zimmer, V. (2013).U.S. Patent No. 8,561,138. Washington, DC: U.S. Patent and Trademark Office. Bornemann-Shepherd, M., Le-Lazar, J., Makic, M. B. F., DeVine, D., McDevitt, K., Paul, M. (2015). Caring for inpatient boarders in the emergency department: improving safety and patient and staff satisfaction.Journal of Emergency Nursing,41(1), 23-29. Crabtree, C. J., Zappal, D., Tavner, P. J. (2014). Survey of commercially available condition monitoring systems for wind turbines. Ghobadian, A., Stainer, A., Liu, J., Kiss, T. (2016). A computerised vendor rating system. InDevelopments in Logistics and Supply Chain Management(pp. 103-112). Palgrave Macmillan UK. Tanpure, S. S., Shidankar, P. R., Joshi, M. M. (2013). Automated food ordering system with real-time customer feedback.International Journal of Advanced Research in Computer Science and Software Engineering,3(2). Cappel, J. J., Huang, Z. (2014). THE EFFECT OF PREDICTOR VARIABLES ON SELECTED WEBSITE NAVIGATION AIDS.ASBBS Proceedings,21(1), 159. Jaakkola, E., Alexander, M. (2014). The role of customer engagement behavior in value co-creation: a service system perspective.Journal of Service Research,17(3), 247-261. Bertazzi, L., Bosco, A., Guerriero, F., Lagana, D. (2013). A stochastic inventory routing problem with stock-out.Transportation Research Part C: Emerging Technologies,27, 89-107. Jarvis, J. E. (2016).Strategies for improving first-line supervisor problem-solving abilities in the retail supermarket industry(Doctoral dissertation, Walden University). Gmez-Lobo, A., Jimnez, J. L., Perdiguero, J. (2015). The entry of a hard discount supermarket: price effects/La entrada de un supermercado de descuento duro: efecto sobre precios.Investigaciones Regionales, (31), 143. Saleheen, F., Miraz, M. H., Habib, M. M., Hanafi, Z. (2014). Challenges of Warehouse Operations: A Case Study in Retail Supermarket.International Journal of Supply Chain Management,3(4). Ngu, M., Scott, C. (2015, April). How secure are contactless payment systems. InRSA Conference, San Francisco, USA.